warranty

2017 Warranty Coverage

Bumper-to-Bumper Limited Warranty (including tires):

Coverage is for the first 3 years or 36,000 miles, whichever comes first.

Powertrain Limited Warranty:

Coverage is for the first 5 years or 60,000 miles, whichever comes first.

2500 and 3500 Series Heavy Duty (HD) Pickups equipped with a 6.6L Duramax Turbo-Diesel engine are covered for 5 years or 100,000 miles whichever comes first

Certain commercial fleet and/or government fleet vehicles purchased under a qualifying fleet account number are covered for 5 years or 100,000 miles, whichever comes first. A Qualified Fleet User is defined as a company that has purchased and registered or leased five (5) or more new cars/or trucks solely for use in its operation during the current or preceding calendar year, model year, preceding twelve (12) month period, or that owns or leases fifteen (15) or more cars and trucks. Excludes rental customers. See dealer for details.

Please refer to the Limited Warranty and Owner Assistance Information or a Chevrolet dealership for additional details.

Sheet Metal:

Corrosion coverage is for the first 3 years or 36,000 miles, whichever comes first.

Rust-through coverage is for the first 6 years or 100,000 miles, whichever comes first.

3 years/36,000 Miles Limited Warranty Coverage

Chevrolet is committed to ensuring satisfaction with your new vehicle. Your Chevrolet dealer also wants you to be completely satisfied and invites you to return for all your service needs, both during and after the warranty period. To help keep things in proper working order, Chevrolet will warrant each 2016 model year from bumper-to-bumper for 3 years or 36,000 miles (whichever comes first; see dealer for details) with no deductible, from the original in-service date of the vehicle, for warrantable repairs that are required as a result of defects due to material and/or workmanship.

Powertrain Component Limited Warranty Coverage

In addition to the 3-year/36,000 mile protection, many of your powertrain components are protected even further with coverage extending to 5 years or 60,000 miles, whichever comes first. Coverage for 2500 and 3500 Series Heavy Duty (HD) Pickups equipped with a 6.6L Duramax, and qualifying fleet vehicles is for 5 years or 100,000 miles, whichever comes first. Certain commercial fleet and/or government fleet vehicles purchased under a qualified fleet account number are covered for 5 years or 100,000 miles, whichever comes first. A Qualified Fleet User is defined as a company that has purchased and registered or leased five (5) or more new cars/or trucks solely for use in its operation during the current or preceding calendar year, model year, preceding twelve (12) month period, or that owns or leases fifteen (15) or more cars and trucks. Excludes rental customers. See dealer for details.

Engine

Engine coverage includes all internally lubricated parts, engine oil cooling hoses, and lines. Also included are all actuators and electrical components internal to the engine (e.g., Active Fuel Management valve, lifter and oil manifold) cylinder head, block, timing gears, timing chain, timing cover, oil pump/oil pump housing, OHC carriers, valve covers, oil pan, seals, gaskets, manifolds, flywheel, water pump, harmonic balancer, engine mount, turbocharger, and supercharger. Timing belts are covered until the first scheduled maintenance interval. Exclusions: Excluded from the powertrain coverage are sensors, wiring, connectors, engine radiator, coolant hoses, coolant, and heater core. Coverage on the engine cooling system begins at the inlet to the water pump and ends with the thermostat housing and/or outlet that attaches to the return hose. Also excluded is the starter motor, entire pressurized fuel system (in-tank fuel pump, pressure lines, fuel rail(s), regulator, injectors, and return line), as well as the Engine/ Powertrain Control Module and/or module programming.

Diesel Engine/Components

Cylinder block and heads and all internal parts, intake and exhaust manifolds, timing gears, timing gear chain or belt and cover, flywheel, harmonic balancer, valve covers, oil pan, oil pump, water pump, fuel pump, engine mounts, seals, and gaskets. Parts of the Emissions Reduction System such as the emissions reduction fluid tank, injectors, sensors including NOx and exhaust, and the Exhaust Particulate Filter. Glow Plug Control System: Control/glow plug assembly, glow plugs, cold advance relay, and engine control module. The fuel injection control module, integral oil cooler, transmission adapter plate, common fuel rails, fuel filter assembly, fuel temperature sensor, and function block.

Transmission/Transaxle

Transmission and transaxle coverage includes all internally lubricated parts, case, torque converter, mounts, seals and gaskets, as well as any electrical components internal to the transmission/transaxle. Also covered are any actuators directly connected to the transmission (slave cylinder, etc.). Exclusions: Exclusions from the powertrain coverage include cooling lines, hoses, radiator, sensors, wiring, and electrical connectors. Also excluded are the clutch and pressure plate, as well as any Transmission Control Module and/or module programming.

Transfer Case

Transfer case coverage includes all internally lubricated parts, case, mounts, seals and gaskets, as well as any electrical components internal to the transfer case. Also covered are any actuators directly connected to the transfer case, as well as the encoder motor. Exclusions: Excluded from the powertrain coverage are transfer case cooling lines, hoses, radiator, sensors, wiring, and electrical connectors, as well as the transfer case control module and/or module programming.

Drive Systems

Drive system coverage includes all internally lubricated parts, final drive housings, axle shafts and bearings, constant velocity joints, propeller shafts and universal joints. All mounts, supports, seals, and gaskets, as well as any electrical components internal to the drive axle. Also covered are any actuators directly connected to the drive axle (e.g., front differential actuator). Exclusions: Excluded from the powertrain coverage are all wheel bearings, drive wheel front and rear hub bearings, locking hubs, drive system cooling, lines, hoses, radiator, sensors, wiring, and electrical connectors related to drive systems, as well as any drive system control module and/or module programming.

Sheet Metal

GM vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against corrosion for 3 years or 36,000 miles, whichever comes first. Plus you’re protected even further from rust-through corrosion for a minimum of 6 years/100,000 miles (whichever comes first). Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your GM dealer for terms of this limited warranty.

Emission Control System Limited Warranty

For light duty trucks, see “How to Determine the Applicable Emissions Control Systems Warranty” under Emission Control System Warranty on pg. 21 for more information. Defects and performance for car and light-duty truck emission control systems are covered for the first 2 years or 24,000 miles, whichever comes first. From the first 2 years or 24,000 miles to 3 years or 36,000 miles defects in material or workmanship continue to be covered under the New Vehicle Limited Bumper-to-Bumper Warranty coverage. Specified major components are covered for the first 8 years or 80,000 miles, whichever comes first. Defects and performance for heavy duty truck emission control systems including those found in 6.6L Duramax® Diesel Engines are covered for the first 5 years or 50,000 miles, whichever comes first.  

 

- California: Defects and performance for cars and trucks with light duty or medium duty emission control systems are covered for the first 3 years or 50,000 miles, whichever comes first. Specified components for cars or light duty trucks equipped with light duty or medium duty truck emission control systems are covered for the first 7 years or 70,000 miles, whichever comes first. Defects and performance for emission control systems found in trucks equipped with 6.6L Duramax® Diesel Engines are covered for the first 5 years or 50,000 miles, whichever comes first. Specified components for the emission control systems of 6.6L Duramax® Diesel Engines are covered for the first 7 years or 70,000 miles, whichever comes first. Some California emission vehicles may have special coverages than those listed here. See “California Emission Control System Warranty” on pg. 21 of your Chevrolet Limited Warranty and Owner Assistance Information booklet.

Tires

The tires supplied with your vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper Limited Warranty coverage. Wear-out is not considered a defect, and it may occur before the vehicle warranty expires. In this case, the owner is responsible for purchasing replacement tires, or seeking coverage solely from the tire manufacturer. For vehicles within the Bumper-to-Bumper Limited Warranty coverage, defective tires will be replaced on a prorated adjustment basis according to the mileage-based schedule in your Warranty and Owner Assistance Information booklet. After your New-Vehicle Limited Warranty expires, you may still have prorated warranty coverage on your original equipment tires by the tire manufacturer.

Towing

Towing is covered to the nearest Chevrolet dealer if your vehicle cannot be driven because of a warranted defect.

Accessory Coverage

Most GM parts and accessories sold and permanently installed on a GM vehicle by a GM Dealer or GM approved Accessory Distributor/Installer (ADI) prior to delivery will be covered under the applicable portion (Bumper-to-Bumper, Powertrain, etc.) of the New Vehicle Limited Warranty. In the event GM accessories are installed after vehicle delivery, or are replaced under the New Vehicle Limited Warranty, they will be covered, parts and labor, for the balance of the applicable portion of the New Vehicle Limited Warranty, but in no event less than 12 months/unlimited miles. GM Accessories sold over the counter, or those not requiring installation, will continue to receive the standard GM Dealer Parts Warranty of 12 months from the date of purchase, parts only. GM Licensed and Integrated Business Partner (IBP) Accessories are covered under the accessory-specific manufacturer’s warranty and are not warranted by GM or its dealers.

Additional Coverage

Chevrolet includes two scheduled maintenance visits with the purchase or lease of new 2017 Chevrolet models

 

Chevrolet Included Maintenance includes only the following:

  • Two maintenance visits within 2 years/24,000 miles (whichever comes first)
  • ACDelco dexos1®Oil and ACDelco Oil Filter Change (excludes Bolt EV)
  • 4-wheel Tire Rotation (excludes dual rear wheel vehicles, all Corvette models and select Camaro models - ZL1 model and 1LE package cars – due to their unidirectional tires; see Owner’s Manual for details)
  • 27-Point Vehicle Inspection (MPVI)

Courtesy Transportation Program

Chevrolet is proud to offer the response, security and convenience of the 24-Hour Roadside Assistance Program. Roadside Assistance is provided with all purchased or leased GM vehicles that are within the Powertrain Limited Warranty.

  • Emergency Towing (from a public road or highway to nearest Chevrolet dealer)
  • Lockout Service (keys locked inside vehicle)
  • Flat Tire Changes (service to change a flat tire with the spare tire (if equipped)* Fuel Delivery (enough fuel for vehicle to get to the nearest service station)
  • Jump-Starts (service to jumpstart a dead battery)

 

During the 8 year or 100,000 miles Electric Propulsion warranty period, towing is covered to the nearest Chevrolet servicing dealer if your vehicle cannot be driven because of a warranted Electric Propulsion specific defect.

 

Refer to your Owner's Manual for details, including reservation of rights, or consult your dealer/retailer. --For specific terms and conditions, please contact your Chevrolet Roadside Assistance Program advisor at 1-800-243-8872.

What is Not Covered

Tire and Wheel Damage or Wear

Normal tire wear and tear or wear-out is not covered. Tire wear is influenced by many variables such as road conditions, driving styles, vehicle weight, and tire construction. Uniform tire wear is a normal condition, and it not considered a defect. Road hazard damage such as punctures, cuts, snags, and breaks resulting from pothole impact, curb impact, or from other objects is not covered. Tire wear due to misalignment beyond the warranty period is not covered. Also, damage from improper mounting or dismounting, misuse, negligence, alteration, improper repair, accident, collision, fire, vandalism, or misapplication is not covered. Damage to sidewalls caused by automatic car washes or cleaning agents is not covered.

Damage Due to Bedliners

Owners of trucks with a bedliner, whether after-market or factory installed, should expect that with normal operation the bedliner will move. This movement may cause finish damage. Therefore, any damage caused by the bedliner is not covered under the terms of the New Vehicle Limited Warranty. The factory spray in bedliner (RPO CGN) is not covered for a loss of shine and luster or fading. Refer to the Owner’s Manual for more information on spray in bedliner maintenance.

Damage Due to Accident, Misuse, or Alteration

The New Vehicle Limited Warranty does not cover damage caused as a result of the following:

 

  • Collision, fire, theft, freezing, vandalism, riot, explosion, or objects striking the vehicle.
  • Misuse of the vehicle such as driving over curbs, overloading, racing, or other competition. Proper Vehicle use is discussed in the Owner’s Manual.
  • Alteration, modification, or tampering to the vehicle, including, but not limited to the body, chassis, powertrain, driveline, software, or other components after final assembly by GM.
  • Coverages do not apply if the odometer has been disconnected, its reading has been altered, or mileage cannot be determined.
  • Installation of non-GM (General Motors) parts.
  • Water or fluid contamination.
  • Damage resulting from hail, floods, windstorms, lightning, and other environmental conditions.
  • Alteration of glass parts by application of tinting films.

 

Important: This warranty is void on vehicles currently or previously titled as salvage scrapped, junked, or otherwise considered a total loss.

Damage or Corrosion Due to Environment, Chemical Treatments, or Aftermarket Products

Damage Caused by airborne fallout, rail dust, salt from sea air, salt or other materials used to control road conditions, chemicals, tree sap, stones, hail, earthquake, water or flood, windstorm, lightning, the application of chemicals or sealants subsequent to manufacture, etc., is not covered. See “Chemical Paint Spotting” under Things to Know About the New Vehicle Limited Warranty on pg. 16.

Damage Due to Insufficient or Improper Maintenance

Damage caused by failure to follow the recommended maintenance schedule intervals and/or failure to use or maintain proper fluids, or maintain fluids between recommended maintenance intervals, fuel, lubricants, or refrigerants recommended in the Owner’s Manual is not covered.

Damage Due to Impact, Use, or the Environment

Windshield or glass cracks, chips, or scratches due to impact are not covered, Windshield cracks will be covered for the first 12 months, regardless or mileage if caused by defects in material or workmanship. Lights, lenses, mirrors, paint, grille, moldings, and trim are not covered for cracks, chips, scratches, dents, dings, and punctures or tears as a result of impact with others objects or road hazards. In addition, cracks, chips, scratches, or other damage to the face of a radio or instrument cluster from impact or foreign objects are not covered.

Damage Due to Contaminated, Improper, or Poor Quality Fuel

Poor fuel quality or incorrect fuel may cause drivability problems, such as hesitation, lack of power, stalling, or failure to start. They may also degrade functionality of critical exhaust emissions components such as spark plugs, oxygen sensors, and the catalytic converter. Damage from poor fuel quality, water contamination, or if the vehicle requires premium fuel, operating the vehicle on gasoline with a Pump Octane less than 91 (R+M)/2, may not be covered. Prohibited fuels are: Gasolines containing any methanol, MMT, an organometallic octane enhancing additive, and/or fuels containing more than 15% ethanol in non-Flex Fuel Vehicles (FFV). Please refer to your Owner’s Manual under “Fuel,” for additional recommendations, including the use of TOP TIER Detergent Gasoline. Additional information can also be found at http://www.toptiergas.com

Third Party Externally Connected Electrical Products   

This warranty does not apply to hardware or software of a third party device that is connected to the vehicle or its components, even if integrated or delivered with the vehicle. GM is not responsible for the quality or accuracy of any information, or service accessed through or from any third party device or platform. Software distributed by GM inside or outside the vehicle (including, but not limited to system software or applications) is not covered by this Warranty. GM does not warrant that connections to, from or through the vehicle will be uninterrupted or error-free. Also, the user should back-up their data and user information frequently. GM is not responsible for any loss or damage to data or information made available in connection with the use of the vehicle. In addition, this Warranty does not apply: (a) to consumable parts that are designed to diminish over time, unless failure has occurred due to a defect in materials or workmanship; (b) to damage caused by a third party device or service (including upgrades and expansions), or (c) to obsolescence or lack of utility with future versions of external hardware or software, including, but not limited to mobile devices.

Maintenance

All vehicles require periodic maintenance. Maintenance services, such as those detailed in the Owner’s Manual are the owner’s expense. Vehicle lubrication, cleaning, or polishing are not covered. Failure of or damage to components requiring replacement or repair due to vehicle use, wear, exposure, or lack or maintenance is not covered.

 

Items such as audio system cleaning, brake pads/linings, clutch linings, coolants and fluids, filters, keyless entry (or other remote transmitter/receiver batteries), limited slip rear axle service, tire rotation, wheel alignment/balance, wiper inserts are covered up to the first maintenance inspection period outlined in the Owner’s Manual. Any replacement at the time of, or beyond the maintenance inspection period is considered maintenance, and is not covered as part of the New Vehicle Limited Warranty. The New Vehicle Limited Warranty only covered components when replacement or repair of these components is the result of a defect in material or workmanship.

Extra Expenses

Economic loss or extra expense is not covered. Examples include: inconvenience, lodging, meals, or other travel costs, loss of vehicle use, payment for loss of time or pay, state or local taxes required on warranty repairs, storage.

Other Terms

This warranty gives you specific legal rights and you may also have other rights which vary from state to state. GM does not authorize any person to create for it any other obligation or liability in connection with these vehicles. Any implied warranty of merchantability or fitness for a particular purpose applicable to this vehicle is limited in duration to the duration of this written warranty. Performance of repairs and needed adjustments is the exclusive remedy under this written warranty or any implied warranty. GM shall not be liable for incidental or consequential damages, such as, but not limited to, lost wages or vehicle rental expenses, resulting from breach of this written warranty or any implied warranty.

AN IMPORTANT NOTE ABOUT ALTERATIONS AND WARRANTIES.

The Chevrolet New Vehicle Limited Warranty does not cover any damage or failure resulting from modifications, installations, or alterations to the original equipment as manufactured or assembled by General Motors. The special body company, assembler, equipment installer or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems or assemblies installed by GM. General Motors is not responsible for the safety or quality of design features, materials or workmanship of any alterations by such suppliers.

Electric Hybrid Warranty

Chevrolet Volt, Bolt EV and Malibu Hybrid

For vehicles sold in the United States, in addition to the Bumper-to-Bumper Coverage described previously, Chevrolet will warrant certain components for Each Chevrolet Volt, and Bolt EV, and Malibu Hybrid for 8 years or 100,000 miles (160,000 kilometers), whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific electric propulsion components of the vehicle.

The Voltec Warranty

In addition to the Bumper-to-Bumper Coverage, General Motors will warrant certain Voltec components for each Chevrolet Volt (hereafter referred to as Voltec) for 8 years or 100,000 miles, whichever comes first from the original in-service date of the vehicle, against warrantable repairs to the specific Voltec components of the vehicle. For complete details, refer to your Warranty and Owner Assistance Information booklet.

 

For Chevrolet Volt owners requiring more comprehensive coverage than that provided under this Voltec warranty, a GM Protection Plan may be available. See your Chevrolet dealer for more details.

 

In addition to the initial owner of the vehicle, the coverage described in this Chevrolet Volt, Bolt EV, and Malibu Hybrid warranty is transferrable at no cost to any subsequent person(s) who assumes ownership of the vehicle within the 8 years or 100,000 miles (160,000 kilometers) term. No deductibles are associated with this warranty.

What is Covered

This limited warranty covers repairs to Hybrid specific component defect related to materials or workmanship occurring during the 8 years or 100,000 miles (160,000 kilometers) term for the following:

 

Other Voltec Components

Other components covered by the Voltec warranty include: high-voltage wiring, Voltec control modules, e-compressor, Traction Power Inverter Module (TPIM), Accessory Power Module (APM) and Voltec on-board charger.
 

Brakes

In addition to the coverages above, the brake modulator assembly is also covered by the 8-year/100,000-mile Voltec warranty.

 

Electric Hybrid/Drive Unit

Electric drive unit assembly electric motors, and all internal components, including the auxiliary fluid pump, auxiliary pump controller, electric motor, and 3-phase cables.

 

Towing

During the 8-year /100,000-mile Voltec warranty period, towing is covered to the nearest Chevrolet servicing dealer if your vehicle cannot be driven because of a warranted Voltec-specific defect. Contact the Chevrolet Roadside Assistance Center for towing. Refer to the Owner’s Manual for details.

 

Other Electric/Hybrid Components

High Voltage Wiring, Hybrid Powertrain, and Battery Control Modules, Air Compressor Control Module (Except Malibu Hybrid), Accessory DC Power Control Module, High Voltage Battery Disconnect Control Module, Drive Motor Generator Power Invertor Module, Battery Charger Control Module.

Drive Motor Battery Coverage

Propulsion Battery Limited Warranty Policy (Chevrolet Volt and Bolt EV)

Like all batteries, the amount of energy that the high voltage “propulsion” battery can store will decrease with time and miles driven. Depending on use, the battery may degrade as little as 10% to as much as 40% of capacity over the warranty period. If there are questions pertaining to battery capacity, a dealer service technician could determine if the vehicle is within parameters

Hybrid Battery (Malibu Hybrid)

Content Under Heading: Battery and Internal Components, Modules, and Fan.

Repair (If Necessary)

Chevrolet has a network of certified dealers who are trained to perform repairs on Volt, Bolt EV, and Malibu Hybrid, if your vehicle needs battery service.

 

If warranty repair requires replacement, the high voltage battery may be replaced with either a new or factory refurbished high voltage battery with an energy capacity (kWh storage) level at or within approximately 10% of that original battery at the time of the warranty repair. Your Electric Propulsion battery warranty replacement may not return your vehicle to an “as new” condition, but it will make your vehicles fully operations appropriate to its age and mileage.

What is Not Covered

In addition to what is not covered by the New-Vehicle Limited Warranty, there are a few additional items that are not covered by the Hybrid warranty, including wear-items such as brake linings or regular maintenance. For complete details, refer to your Warranty and Owner Assistance Information booklet.

 

Plans referenced in this offer are not contracts of insurance; they are vehicle service contracts (except in AK, CA and NJ, where the plans are sold as mechanical breakdown insurance; which is not the same as bodily injury/property damage liability automobile insurance that may be required by your state). Information provided in this offer is for illustration/summary purposes only. Terms and conditions apply; be sure to read the Schedule of Coverages, Provisions and Exclusions sections of the vehicle service contract so you fully understand what coverage you and your vehicle are eligible for. If you have any questions regarding the terms and conditions of the plan, please contact the Administrator by writing to PO Box 927, Bedford, TX 76095.

 

Vehicle service contract coverage is provided and administered by AMT Warranty Corp. (except in Florida, the vehicle service contract obligor/provider and administrator is Wesco Insurance Company, 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) 327-5818, LICENSE #01913). These plans are marketed by an AMT Warranty Corp. subsidiary. AMT Warranty Corp. and Wesco Insurance Company are not affiliated with any manufacturer or dealership.

 

Roadside Assistance Services are provided by Nation Safe Drivers, 800 Yamato Rd. Suite 100, Boca Raton, Florida 33431 (except as otherwise noted for your state in the terms and conditions).

Chevrolet Silverado eAssist Coverage

For vehicles sold in the United States, in addition to the Base Warranty Coverage described in the Warranty and Owner Assistance booklet, General Motors will warrant certain eAssist components for the Chevrolet Silverado eAssist for 8 years or 100,000 miles (160,000 kilometers), whichever comes first, from the original date of the vehicle, against warrantable repairs to the specific eAssist components of the vehicle.

 

For vehicles sold in Canada, in addition to the Base Warranty coverage described in the GM Canadian Limited Warranty and Owner Assistance Booklet, General Motors of Canada will Company will warrant certain eAssist components for the Chevrolet Silverado eAssist for 8 years or 100,000 miles (160,000 kilometers), whichever comes first, from the original in-service date of the vehicle, against warrantable repairs to the specific eAssist components of the vehicle.

 

This warranty is for eAssist vehicles registered and normally operated in the United States or Canada, respectively. In addition to the initial owner of the vehicle, the coverage described in this eAssist warranty is transferable at no cost to any subsequent person(s) who assumes ownership of the vehicle within the above-described 8 years or 100,000 miles (160,000 kilometers) term. No deductibles are associated with this eAssist warranty.

 

The eAssist component warranty is in addition to the express condition and warranties described previously. The coverage and benefits described under “New Vehicle Limited Warranty” are not extended or altered because of this special eAssist Component Warranty.

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*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges.

  • Consumable battery covered up to 12 months only.

  • Maintenance items after 7,500 miles.

  • Some states do not allow limitations on how long an implied warranty will last or the exclusion of limitation of incidental or consequential damages, so the above limitation may not apply to you.

  • The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges.