ONSTAR

There for you where you go.

You can’t predict what the road will bring, but you can prepare for it. Whether it’s an emergency situation or something as simple as getting directions, specially trained OnStar Advisors are available 24/7 to help with whatever you need. And the best part is, when you have an active OnStar plan, they’re only a button push away. For all services below, including the OnStar Guardian app that provides the security of OnStar in any vehicle, you need an active OnStar plan. See OnStar.com for full details.

ONSTAR SERVICES

EMERGENCY SERVICES

If you spot an emergency situation on the road or have one of your own, push the red Emergency button to connect with an OnStar Emergency-Certified Advisor. They’ll direct first responders to your location and offer critical assistance until help arrives.

AUTOMATIC CRASH RESPONSE

If you're in a crash, built-in vehicle sensors can automatically alert an OnStar Emergency-Certified Advisor who can contact help for you.

STOLEN VEHICLE ASSISTANCE

If your vehicle’s ever stolen, OnStar can work with law enforcement to help locate and recover it as quickly as possible.

CRISIS ASSIST

In the event of extreme weather, a natural disaster or similar crisis, OnStar Advisors can provide critical assistance, special routing and even make sure you stay in contact with your family and friends.

TURN-BY-TURN NAVIGATION

Need directions? Just push the blue OnStar button to connect with an Advisor who can help you get to where you want to go.

ROADSIDE ASSISTANCE

Maybe you have a flat tire, or you ran out of gas. Maybe your trip just didn’t go according to plan. Whatever the case, an Advisor can help with that too.

EMERGENCY SERVICES


If you spot an emergency situation on the road or have one of your own, push the red Emergency button to connect with an OnStar Emergency-Certified Advisor. They’ll direct first responders to your location and offer critical assistance until help arrives.

AUTOMATIC CRASH RESPONSE

 

If you're in a crash, built-in vehicle sensors can automatically alert an OnStar Emergency-Certified Advisor who can contact help for you.

STOLEN VEHICLE ASSISTANCE

 

If your vehicle’s ever stolen, OnStar can work with law enforcement to help locate and recover it as quickly as possible.

CRISIS ASSIST

 

In the event of extreme weather, a natural disaster or similar crisis, OnStar Advisors can provide critical assistance, special routing and even make sure you stay in contact with your family and friends.

TURN-BY-TURN NAVIGATION

 

Need directions? Just push the blue OnStar button to connect with an Advisor who can help you get to where you want to go.

ROADSIDE ASSISTANCE

 

Maybe you have a flat tire, or you ran out of gas. Maybe your trip just didn’t go according to plan. Whatever the case, an Advisor can help with that too.

Ready when you are.

To explore available plans, just push the blue OnStar button in your vehicle and an Advisor can help you find one that works for you. Or click OnStar Plans to look at the options on your own. If you already have an account, you can manage it through the following link.

A human connection that makes all the difference.

Meet some of the OnStar Advisors who dedicate their day to making every drive that much safer.

Real stories from real people.

Visit the Story Map to see firsthand how OnStar has benefited Members across the country.

OnStar Guardian™ App

Now you, and up to 7 loved ones, can take the added peace of mind that OnStar provides almost anywhere you travel, with the OnStar Guardian™ app. Whether you’re in your vehicle or a friend’s car, you’ll have support and access to these select OnStar safety services, right from your mobile device:

 

MOBILE CRASH RESPONSE
No matter what vehicle you or your loved ones are in, you can get help in a crash from an OnStar Emergency-Certified Advisor who is ready to help 24/7.

 

ROADSIDE ASSISTANCE
You or a loved one can get a tow, a battery charge, help with a flat tire, have the doors unlocked or even get fuel if you run out of gas.

LOCATION STATUS
You can view loved ones’ locations on a live map.
 

  • See onstar.com for details and limitations. Services vary by model. Service plan required.

  • OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.

  • OnStar acts as a link to existing emergency service providers. Not all vehicles may transmit all crash data.

  • Stolen Vehicle Assistance requires armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss.

  • OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. See onstar.com for details and limitations.

  • Advisor-based Turn-by-Turn Navigation is subject to User Terms and limitations, and varies by vehicle model. Map coverage available in the United States, Puerto Rico and Canada.

  • Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.

  • Available on select Apple and Android devices. Mobile Crash Response services are intended for use in vehicles only and can connect automatically on Android devices only. Service availability, features and functionality vary by device and software version. Active service plan, OnStar Guardian service plan add-on, cell reception, GPS signal, and device data connection required. Terms, limitations and restrictions apply. Device permissions are required for app to operate properly. OnStar links to emergency services. Device and app may not transmit all crash data. Roadside service provided by Allstate Roadside Services for vehicles only. Towing services have additional fees. See onstar.com for details and limitations. Pricing and availability subject to change. You may cancel at any time by tapping the blue OnStar button in the app or by calling 1-888-4ONSTAR (1-888-466-7827).

  • Certified by the International Academies of Emergency Dispatch.

  • Service is designed to locate compatible smartphones. Functionality varies by mobile device and plan. Data rates may apply. Terms and limitations apply. See onstar.com for details.

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