Chevrolet vehicles are giving our consumers the quality they deserve. According to the 2013 J.D. Power and Associates Initial Quality StudySM, Chevrolet received five segment awards, more than any other auto brand.
These results highlight Chevrolet’s commitment to quality. Customers want inventive designs, advanced features, exhilarating performance and great quality-without any sacrifices. At Chevrolet, quality is at the center of every decision that affects the development of every vehicle.
The J.D Power study was redesigned for 2013 and provides manufacturers with information they can use to quickly identify problems and drive improvement. Chevrolet will take that challenge seriously.
“Customer satisfaction and quality are our top priority so these results mean a lot to us,” said Chris Perry, vice president of Chevrolet Marketing. “We will continue to listen and learn from our customers as a way to improve quality even faster on all cars, trucks and crossovers that wear the Chevrolet bowtie.”
Chevrolet turned in an exceptional performance in the study. Segment leaders for Chevrolet were:
Segment Award Recipients
Camaro – Midsize Sporty Car
Impala – Large Car
Tahoe – Large SUV
Silverado HD – Large Heavy-Duty Pickup
Avalanche – Large Light-Duty Pickup
Chevrolet’s commitment to quality and steady introduction of new, fuel-efficient products with the technology and features that more customers want helped the brand achieve record 2012 global sales of 4.9 million vehicles.
It’s American Ingenuity to Find New Roads.
“The Chevrolet Impala, Camaro, Tahoe, Silverado HD, and Avalanche; received the lowest number of problems per 100 vehicles among Large Car, Midsize Sporty Car (tie), Large SUV, Large Heavy Duty Pickup, Large Light Duty Pickup (tie in the proprietary J.D. Power 2013 Initial Quality StudySM. Study based on responses from 83,442 new-vehicle owners, measuring 230 models and measures opinions after 90 days of ownership. Proprietary study results are based on experiences and perceptions of owners surveyed in February to May 2013. Your experiences may vary. Visit jdpower.com.”