Chevrolet Vehicle Warranty Information

GLOSSARY

— A —

Actual Cash Value (ACV): The retail value of the covered vehicle, on the date of loss, as listed in a national or regional guide, such as National Automobile Dealers Association (NADA) or, at our discretion, we may use an equivalent national or regional guide for the territory in which the covered vehicle is principally garaged. For a covered vehicle that has no retail value available, or is located in territories where NADA or an equivalent national or regional guide is not customarily used, ACV will be determined using the best information available to us, which we reasonably believe accurately reflects the retail value of the covered vehicle and is customarily used as the basis for establishing ACV for covered vehicles in the territory of the covered vehicle location.

Administrator: The Administrator as shown on the Registration Page of the contract or GAP Addendum.

Agreement Term: The time and mileage during which a contract is in effect.

Alternate Transportation: The Silver and Platinum Protection Plans will pay the cost to rent a replacement vehicle or for public transportation (up to $40 per day, and a maximum of $200 per repair visit) whenever two or more manufacturer’s labor time guide hours are required for a covered repair or if the vehicle must be kept overnight.

— B —

Breakdown: The failure of a covered part under normal service. A covered part has failed when it can no longer perform the function for which it was designed solely because of its condition and not because of the action or inaction of any noncovered parts. Subsequent damages resulting from the breakdown of a covered part are covered by the contract, except when you have failed to perform the recommended maintenance services for your vehicle.

— C —

Cancellation: An act that ends the Protection Plan contract earlier than the scheduled contract expiration. Cancellation requests made within 60 days of the Protection Plan purchase will be refunded in full if no claim has been made. After 60 days, contracts will be canceled using a pro rata method. Fees and requirements vary by state.

Certificate Holder Policy Period: The period of time from the inception date to the expiration date shown in your Certificate of Insurance.

Claim: A request for payment for services or repairs received based on coverage provided by a vehicle service contract, vehicle maintenance contract, or insurance policy.

Commercial Use: Vehicles used for farming or ranching, route work, jobsite activities, service or repair work, delivery of goods, and snow removal. Usage must not exceed manufacturer’s ratings and/or limitations.

Consequential Damage: An event or damage that occurs separately as a consequence or result of the failure of a covered or noncovered part, such as loss of time or use, inconvenience, commercial loss, personal injury, or property damage.

Constructive Total Loss: A direct accidental loss of or damage to a covered vehicle that meets one or more of the following criteria:

The total cost to repair the covered vehicle is greater than the ACV of the covered vehicle immediately prior to the date of loss; or

The covered vehicle is stolen and is not recovered within 30 days from the date a police report is filed, and your primary carrier declares the vehicle a total loss.

Contract: The vehicle service contract that you have purchased from us to protect your vehicle.

Coverage: The protection you have selected as indicated on the Registration Page of the contract, and as listed in the Schedule of Coverages section.

Customer/Borrower: The person to whom we have extended financing for the purpose of purchasing or leasing the covered vehicle.

— D —

Date of Loss: The date on which the theft of the covered vehicle is reported stolen or the covered vehicle incurs physical damage that is severe enough to constitute a constructive total loss, whichever applies.

Deductible: The amount you are required to pay, as shown on the Registration Page, for covered breakdowns.

Delinquent Payment: Any payment, as described in the financing contract, that remains unpaid for a period of more than 30 days after the due date stated in the financing contract. The delinquent payment will be determined as of and limited to amounts past due on the date of loss.

Diagnostic: The system investigation required to determine the cause of the failure.

— F —

Financing Contract: The contract that represents the financing agreement between you and the lender for the purchase or lease of the covered vehicle.

Franchised Dealer: A dealer that is part of a franchise organization.

— G —

GAP Addendum: The Guaranteed Automobile Protection contract.

Gray Market Vehicle: A vehicle sold in the United States that has been imported through a channel other than a manufacturer’s authorized distributor, and therefore does not have a warranty that is valid in the United States.

— M —

Maximum Eligibility Limit: With regard to new vehicles, the MSRP of $125,000, and with regard to used vehicles, the NADA retail value of $125,000 or a maximum financing amount of $125,000.

Maximum Payable Loss: The maximum possible amount that can be waived under the terms and conditions of the GAP Addendum, as shown on the first page of the GAP Addendum contract.

Maximum Term: The duration in months shown on the first page of the GAP Addendum contract, under the box labeled “Maximum Term of GAP.”

Maximum Vehicle Financing Percentage: The portion of the financing on the covered vehicle (if any) up to 150 percent of the MSRP (for new vehicles)/NADA (for used vehicles) of the covered vehicle.

MSRP: Manufacturer’s Suggested Retail Price.

— N —

NADA: National Automobile Dealers Association.

Net Payoff: The amount, as of the date of loss, necessary to fully satisfy a financing contract minus any unearned interest, lease or loan charge, late charge, any delinquent payment, uncollected service charge, refundable prepaid tax or fee, disposition fee, termination fee, or penalty fee; the recoverable portion of any financed insurance charge or any financed amount for unearned insurance premium or refundable charge (including, but not limited to any credit life, vehicle service coverage/warranty, or guaranteed automobile protection charge); any amount that is built into or added to the loan or lease balance after the inception date of the financing contract; and any loan or special finance offer that may waive or delay payment of principal and/or interest.

— O —

OEM Tire Warranty: The original equipment manufacturer’s warranty attached to your tires/wheels that covers expenses incurred for necessary repairs to fix any defects in material or workmanship.

— P —

Payable Loss: The difference between the Net Payoff and the Primary Carrier settlement on the Covered Vehicle on the Date of Loss. The Payable Loss is subject to the Maximum Vehicle Financing Percentage and will not exceed the Maximum Payable Loss, as listed on the first page of this GAP Addendum contract. Payable Loss includes the amount of the Customer/Borrower’s physical damage deductible on the Primary Carrier’s policy up to $1,000. If there is no Primary Carrier coverage in effect on the Date of Loss, or if the Primary Carrier is declared insolvent, We will only waive the difference between the Net Payoff and ACV of the Covered Vehicle as of the Date of Loss.

Platinum: The Protection Plan’s most comprehensive level of coverage, premium vehicle service contract, covering most components of the vehicle as well as providing Roadside Assistance and Trip Interruption, including towing, as well as Alternate Transportation and lost key/lockout services as described in the contract.

Pre-existing: A condition that within all reasonable mechanical probability relates to the mechanical fitness of your vehicle prior to contract issuance.

Primary Carrier: The insurance company that, on the date of the loss, is under contractual obligation to you to provide physical damage coverage on the covered vehicle; or is under contractual obligation to provide liability coverage to the person who, or entity that, is legally responsible for the constructive total loss.

Primary Insurance Settlement: The amount paid by the primary carrier to you, and by virtue of its contractual obligation, to insure the covered vehicle for damage to or loss of such covered vehicle plus any unpaid insurance premium, charge for any past-due premium payment, towing charge, or storage.

Protection Plan: A vehicle service contract and vehicle maintenance contract for vehicles sold by GM and affiliated dealers.

Public Roadway: A paved or gravel roadway that is maintained by local or state authorities.

— R —

Registered: The administrator has recorded a submitted claim and a claim reference number has been issued.

Registration Page: The numbered document that must be attached to and forms part of the contract. It lists information regarding you, your vehicle, coverage selected, and other vital information.

Repair: The necessary labor and parts services the plan provides for an authorized repair facility to restore your vehicle’s tires/wheels when damaged from contact with a road hazard.

Roadside Assistance: A part of Platinum coverage that includes 24-hour, toll-free service for flat-tire change, towing, battery jump, locksmith/key service (up to $35 per occurrence), and out-of-gas fuel delivery (up to $150 per occurrence).

Road Hazard: Damage that results from your tires’/wheels’ contact with a pothole, debris (i.e., nails, glass, rocks, tree limbs), curb, or any other object or condition not normally found on a public roadway.

EXCEPTION: Damage that results from your tires’/wheels’ contact with objects or conditions within a designated construction zone or construction site (i.e., uneven lanes due to repaving, metal plates temporarily covering a hole in the road) is not covered under the terms and conditions of the contract, and should be reported to your vehicle’s automobile physical damage insurance company.

— S —

Self-Financed: A loan/lease that is funded and retained by the selling dealer or an affiliate.

Schedule of Coverage: Lists the coverage provided to you for your vehicle under the contract.

Silver: The Protection Plan’s quality, broad-coverage vehicle service contract that covers parts and labor expenses for eleven major components (engine, transmission, drive axle, factory installed turbocharger/supercharger, transfer case, vehicle manufacturer-installed air conditioning components, braking components, electrical and enhanced electrical components, steering components and seals and gaskets) as well as Roadside Assistance and Trip Interruption, including towing, as well as Alternate Transportation and lost key/lockout services as described in the contract.

Subsequent Damage: The direct or immediate damage to a noncovered part occurring as a singular event or failure originating with the failure of a covered part.

Successor in Interest: The party to whom the creditor has assigned his rights and interest in the covered vehicle’s financing contract.

— T —

Teardown: The mechanical disassembly of a failed unit required to determine the cause and the extent of the failure.

Territory: Coverage under the GAP Addendum applies only to payable losses sustained while the covered vehicle is within: the United States of America (USA), its territories or possessions; Canada; or being transported between any of the previously stated.

Tires/Wheels: The original tires and wheels on your vehicle, which meet your vehicle’s manufacturer’s size and specification and are to be covered under the contract.

Tire/Wheel Damage: When the covered tire or wheel will no longer hold air or the tire will not seal to the wheel as a result of contact with a road hazard.

Transfer: The act of moving a Protection Plan from the current vehicle owner to the new owner when the vehicle is sold. (An administrative fee may apply.)

Trip Interruption: If you are on a trip more than 100 miles from home and haven’t reached your destination, Trip Interruption will reimburse you up to $200 per day ($800 maximum) for unplanned hotel and/or restaurant expenses incurred if a covered component fails and requires more than a day to repair. All work must be completed at a licensed repair facility. No deductible will apply and original receipts must be provided.

— V —

Vehicle (a): The vehicle described on the Registration Page.

Vehicle (b): Any four-wheel private passenger automobile, van, or light-duty truck utilized for personal purposes.

Vehicle Service Contract (VSC): An agreement that covers the parts and labor costs associated with the repair of a mechanical failure after expiration of the original equipment manufacturer warranty.

— W —

We, Us, Our: The obligor of the contract as stated on the Registration Page attached to the contract, AMT Warranty Corp.

You, Your: The contract Holder shown on the Registration Page or the person to whom the Contract was properly transferred.

Plans referenced in this offer are not contracts of insurance; they are vehicle service contracts (except in AK, CA and NJ, where the plans are sold as mechanical breakdown insurance; which is not the same as bodily injury/property damage liability automobile insurance that may be required by your state). Information provided in this offer is for illustration/summary purposes only. Terms and conditions apply; be sure to read the Schedule of Coverages, Provisions and Exclusions sections of the vehicle service contract so you fully understand what coverage you and your vehicle are eligible for. If you have any questions regarding the terms and conditions of the plan, please contact the Administrator toll-free at 1-877-265-6708 or by writing to PO Box 927, Bedford, TX 76095.

Vehicle service contract coverage is provided and administered by AMT Warranty Corp. (except in Florida, the vehicle service contract obligor/provider and administrator is Wesco Insurance Company, 59 Maiden Lane, 43rd Floor, New York, NY 10038, (866) 327-5818, LICENSE #01913). These plans are marketed by an AMT Warranty Corp. subsidiary. AMT Warranty Corp. and Wesco Insurance Company are not affiliated with any manufacturer or dealership.

Roadside Assistance Services are provided by Nation Safe Drivers, 800 Yamato Rd. Suite 100, Boca Raton, Florida 33431 (except as otherwise noted for your state in the terms and conditions).

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