Your complete satisfaction is important to us. We have facilities, representatives, technicians, tools, and up-to-date information to promptly resolve your questions or concerns. We provide several convenient ways to contact us 7 days a week, 24 hours a day.
Mail
Please mail your comments, questions, or concerns to the Customer Assistance Center located nearest you:
Telephone
Your vehicle concerns are important to us. Please feel free to contact us with any questions or feedback. To better address your comments and concerns, Customer Assistance centers are open Monday through Saturday, from 8:00 a.m. to 9:00 p.m. (Eastern Standard Time). New Vehicle Purchase Information centers are open Monday – Friday, from 8:00 a.m. to 9:00 p.m. (Eastern Standard Time) and Saturday 9:00 a.m. to 6:00 p.m. (Eastern Standard Time).