Chevy is here for you
When disaster strikes, those affected need help quickly. That's why we’re there ready to roll up our sleeves and offer a hand. Chevy is committed to supporting relief efforts, and to helping you prepare for an emergency with tips and guidance focused on keeping you and your family safe.
Stay connected
Chevy is offering OnStar Crisis Assist services to current, eligible owners impacted by the Texas floods for a limited
Our Advisors are ready to help 24/7 during this great time of need with:
• Coordinating emergency rescue and evacuation services
• Routing away from danger
• Connecting callers with loved ones, family and friends
• Directing to resources like food, water, fuel, shelter and hotel rooms
• Handling “Good Samaritan” calls to help others impacted
• Adding data for the available in-vehicle Wi-Fi
Vehicle damage assistance
If your vehicle was damaged due to the Texas floods, we’re expediting parts and providing support through our Chevy Certified Service specialists to get you back on the road.
Disaster preparation for your EV
These tips will help you prepare for safety in an emergency. Sign up for emergency notifications and alerts for your local area. Also, check out the EV preparation tips below and download the GM Energy safety checklist to help you get started.
Increase your vehicle charge from the recommended 80% to 100% when preparing for a disaster
Plan your exit route and identify charging locations ahead of time
Ensure your charging payment method is up to date in the app you will be using
Make sure you have your charging adapter and that it stays with you and your vehicle
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