CONTACT US
Informed and in touch.
Welcome to your one-stop shop for information about purchasing a new vehicle, current owner assistance, financial services and more.
Owner support
CHEVROLET SUPPORT
Owner’s Manuals, information on available support services, how-to instructions, tips and general information about the features on your vehicle. Bluetooth®,† OnStar®† and your Chevrolet Infotainment System† are among the many features covered.
CHEVROLET ACCOUNT
Manage your profile and payments, view vehicle service and diagnostic information.
MANUALS & GUIDES
Look up and download manuals and other helpful guides for your vehicle.
MYCHEVROLET APP
Start or stop your engine, send destinations to your vehicle’s navigation system, request Roadside Assistance† or even schedule service right from the palm of your hand.
Vehicle information
Message us
For questions and general feedback, message with our helpful Chevrolet Specialists during the hours below.
Monday – Sunday: 8 a.m. to 11 p.m. (EST)
Virtual Assistant available 24 hours.
Call us
The following Chevrolet call centers are available to help with questions and general feedback during the hours listed below.
CUSTOMER ASSISTANCE CENTER
For questions about your Chevrolet vehicle, new vehicles, your myChevrolet account and more:
For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance.
Monday–Saturday: 8 a.m.–9 p.m. ET
Sunday: Closed
For help with adaptive equipment for persons with disabilities:
1-800-323-9935
Monday–Friday: 9 a.m.–9 p.m. ET
Saturday and Sunday: Closed
ROADSIDE ASSISTANCE
For help on the road, request Roadside Assistance† via the myChevrolet app or call us using the appropriate number below:
Gas-Powered Vehicles:
1-800-243-8872
Electric Vehicles (EV):
1-888-811-1926
All lines available 24 hours.
FINANCIAL SERVICES
For questions about My Chevrolet Rewards and My Chevrolet Rewards Card please call us at:
1-800-284-2271
Monday–Thursday: 8 a.m.–7 p.m. ET
Friday: 8 a.m.–6 p.m. ET
Saturday: 8 a.m.–3 p.m. ET
Sunday: Closed
Contact GM Financial
Send mail
Mail comments, questions or concerns to one of the following Customer Assistance Centers:
U.S.
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48323-5136
Canada
General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Canada
