CONTACT US

Informed and in touch.

Welcome to your one-stop shop for information about purchasing a new vehicle, current owner assistance, financial services and more.

Owner support

CHEVROLET SUPPORT

Owner’s Manuals, information on available support services, how-to instructions, tips and general information about the features on your vehicle. Bluetooth®, OnStar®† and your Chevrolet Infotainment System are among the many features covered.

CHEVROLET ACCOUNT

Manage your profile and payments, view vehicle service and diagnostic information.

MANUALS & GUIDES

Look up and download manuals and other helpful guides for your vehicle.

MYCHEVROLET APP

Start or stop your engine, send destinations to your vehicle’s navigation system, request Roadside Assistance or even schedule service right from the palm of your hand.  

Vehicle information

Interested in product information or vehicle specs?
Find what you’re looking for.   

Interested in product information or vehicle specs? Find what you’re looking for.   

Message us

For questions and general feedback, message with our helpful Chevrolet Specialists during the hours below.

Monday – Sunday: 8 a.m. to 11 p.m. (EST)

Virtual Assistant available 24 hours.


Call us

The following Chevrolet call centers are available to help with questions and general feedback during the hours listed below.

 

CUSTOMER ASSISTANCE CENTER


For questions about your Chevrolet vehicle, new vehicles, your myChevrolet account and more:

For the hearing and speech impaired, please call our Telecommunication Relay service at 711 for assistance.

Monday–Saturday: 8 a.m.–9 p.m. ET
Sunday: Closed

For help with adaptive equipment for persons with disabilities:

1-800-323-9935
Monday–Friday: 9 a.m.–9 p.m. ET
Saturday and Sunday: Closed

ROADSIDE ASSISTANCE


For help on the road, request Roadside Assistance via the myChevrolet app or call us using the appropriate number below:

Gas-Powered Vehicles:
1-800-243-8872


Electric Vehicles (EV):

1-888-811-1926

Canadian Gas-Powered Vehicles:
1-800-268-6800

 

Canadian Electric Vehicles (EV):
1-844-637-1756

All lines available 24 hours.

FINANCIAL SERVICES


For questions about My Chevrolet Rewards and My Chevrolet Rewards Card please call us at:

1-844-764-2665

Monday–Saturday: 9 a.m. to 8 p.m. ET

Sunday: Closed

24 hours a day, 7 days a week
GM Rewards Cards

For assistance with your GM Financial account:

1-800-284-2271
Monday–Thursday: 8 a.m.–7 p.m. ET
Friday: 8 a.m.–6 p.m. ET
Saturday: 8 a.m.–3 p.m. ET
Sunday: Closed
Contact GM Financial


Send mail

Mail comments, questions or concerns to one of the following Customer Assistance Centers:

U.S.

Chevrolet Customer Assistance Center
P.O. Box 33136
Detroit, MI 48323-5136

Canada

General Motors of Canada Company
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Canada

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*The Manufacturer's Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Chevrolet vehicles' destination freight charges.