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Account

Get help with My Account, plans and services, GM Rewards and warranty.

How can we help?
How do I recover my password?
Manage my OnStar plan
Make a payment to my GM Financial account
How do I redeem points from GM Rewards?
Profile and Account Security

Profile and account security

Security information and how to make changes to My Account. 
plans and services icon

Plans and services

Managing your OnStar plans, SiriusXM account, and helpful tips if you’re having issues.
My Chevrolet Rewards

GM Rewards

Information on program enrollment, earning and redeeming points, and the GM Rewards Mastercard.
Payments

Payments

Managing payments for your plans and services.
Account Notifications

Account notifications

How to manage notification preferences.
About Your Warranty

About your warranty

Learn how to check the status of your vehicle warranties, the differences between a powertrain and bumper-to-bumper warranty, and details about Roadside Assistance.

Need more help?

Submit a support request to get answers to your vehicle questions about over-the-air software updates, driving and safety features, Wi-Fi issues and more.
Request Support

For information specific to your vehicle, please refer to your Owner’s Manual.

*Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details and limitations.

**Must be 18 years or older. Points may be earned and redeemed only at participating GM entities, dealers or third party retailers in the United States (excluding Puerto Rico, the U.S. Virgin islands or Guam). Points are not earned on taxes or certain fees, and expire 5 years from when points are earned. Some restrictions apply. Visit mygmrewards.com to view program Terms & Conditions. 

*Connected vehicle services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. OnStar links to emergency services. See onstar.com for details and limitations.

**Must be 18 years or older. Points may be earned and redeemed only at participating GM entities, dealers or third party retailers in the United States (excluding Puerto Rico, the U.S. Virgin islands or Guam). Points are not earned on taxes or certain fees, and expire 5 years from when points are earned. Some restrictions apply. Visit mygmrewards.com to view program Terms & Conditions.