Orders and returns
Check the status of your order, track deliveries, and learn about returns or exchange
Orders
About
About shipping
Information on shipping methods, email notifications, and delivery timing for your parts and accessories orders.
How To
How to track your vehicle order
Instructions for tracking your new vehicle order.
How To
How to track your parts or accessories order
Steps for tracking your parts or accessories order.
How To
How to find your order history & order details
Instructions for viewing order details and history.
Returns
How To
How to exchange or return a part or accessory
Learn about parts or accessory exchanges and returns.
How To
How to exchange or return merchandise
Learn about merchandise exchanges and returns.
About
About GM Rewards refund policy
Learn how your GM Rewards™ points may be affected when returning items.
Looking for something else?
Need more help?
Submit a support request to get answers to your vehicle questions about over-the-air software updates, driving and safety features, Wi-Fi issues and more.
For information specific to your vehicle, please refer to your Owner’s Manual.
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