How to track your Chevrolet vehicle order

Explore the different options available for easily tracking your new Chevrolet vehicle order.

Once you’ve completed your new vehicle order, you’ll be sent an email from Chevrolet informing you that your order was received and accepted by your chosen Chevrolet dealer. This email will contain your confirmed order details, order number and dealer contact information. Be sure to save this email and information to use when tracking your order.

Note: Vehicle orders cannot be changed once they have been accepted into production.

You can track your Chevrolet vehicle order by using any of the methods below.
 

Sign up to receive email notifications about the status of your vehicle order. Have your order number and contact information ready when signing up.
 

Open the chat function on Chevrolet.com and request a new vehicle order status. When prompted, provide your 6-digit order number or the vehicle’s 17-character VIN.
 

Call 1-800-222-1020 to speak with a Chevrolet representative about the status of your new vehicle order.

Find additional call center numbers and options on the Chevrolet Contact Us page.
 

Contact the dealer you selected during the order process to request updates on the status of your vehicle order. Find contact information for your chosen dealer in your order confirmation email.

To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.