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How To About GM Rewards™ refund policy

Learn about getting your points refunded when you return a product purchased from GM with points. 

Returning items paid with GM Rewards points 

If you return or exchange an item on which you earned points,* we may deduct points from your Member Account* up to the number of points you originally received for that purchase. If you return an item on which points were redeemed, you will receive those points back to your Member Account, within thirty (30) days.

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