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Troublehooting Troubleshooting Issues With Super Cruise

If equipped, Super Cruise™ is the first true hands-free driving technology for compatible roads. If your vehicle has this feature and you are not able to turn it on, here are some possible reasons it may be unavailable.



Do This First

First, make sure you are on a compatible road, all system conditions are met and you are following the correct steps to turn on Super Cruise.


When Super Cruise is Not Available

Super Cruise may not be available or may disengage when it is active, based on several operating conditions. If this happens, you can find out why by using the SUPER CRUISE button on your steering wheel to view Driver Information Center messages.

  • If the Super Cruise symbol does not appear, a message will display when you press the SUPER CRUISE button with an explanation about why the system is unavailable
  • If Super Cruise disengages, press the SUPER CRUISE button (within 10 seconds) to display a message with the reason for disengagement
  • If your Super Cruise service has ended and you do not renew it, you’ll see a Driver Information Center message that says either “Unavailable, GPS Signal Lost,” “Unavailable, Press OnStar Button” or “Subscription Required, Press OnStar Button,” depending on your vehicle

For your security, please don’t include personal info such as phone number, address or credit card details.


Related Links and Resources


Q&As

Are there any cameras or sensors I need to keep clean for Super Cruise to work?

Yes. There is a forward-facing camera and radar sensors on all sides of the vehicle that must be kept clean. Refer to your Owner’s Manual for the locations of these sensors.


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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner's Manual for more information about features.