How to send Remote Commands to your vehicle

The myChevrolet mobile app* lets you send Remote Commands* to your vehicle, if your vehicle is properly equipped and your active service plan supports this service. The essential controls are found on the My Vehicle tab of your vehicle’s app, with additional options found on the Controls tab. The available controls are found on the Home screen of your vehicle’s app and vary depending on the features of your vehicle.

Learn more about the app and how to get started.

Start the vehicle so it’s ready for your departure or cancel a remote start* command.

1. From the app’s home screen on the My Vehicle tab, press and hold the center Climate icon (on some vehicles, you tap the Start icon).

2. The button will say “Sent” once the command is successful.

3. On equipped vehicles, tapping the center Climate or Start icon again turns the vehicle or Climate off and/or changes temperature.

Remotely unlock or lock your vehicle’s doors.

• From the My Vehicle tab on the app’s Home screen, tap the Lock or Unlock icon.
   

In addition to remote start and lock/unlock*, your vehicle may also support other commands from the mobile app. In the Home screen of the Controls tab, you’ll see all of your available controls. You can also tap Learn More for more information on Remote Commands.

o Stop/start alarm: Tap the Sound Alarm or Stop Alarm icon.

o Flash lights: Tap the Flash Lights icon or the Stop Lights icon.

o Test trailer lights (select models only): Start the trailer light test from your preferred location in or around your vehicle, using your mobile device. The light test sequence runs for 1 minute and 45 seconds, giving you time to verify all the lights are working, including:

‒ Brake lights
‒ Turn signals
‒ Reverse lights (if equipped)
‒ Running lights

o Unlock trunk/tailgate/liftgate or front closure (if equipped): Tap the Unlock Trunk, Unlock Tailgate, Unlock Liftgate, or Unlock eTrunkTM icon (depending on your model; select models only).

o The front or rear closures will automatically re-lock after a few minutes

 

If the command fails, here are some things to check before attempting the command again:

• Remove the key fob from the vehicle and ensure any manual key is removed from the ignition.
• Make sure you are at least 10 feet away from the vehicle.
• Check that all doors and the trunk, hood and gas cap are closed.
• Make sure hazard lights are turned off.

If an error occurs while trying to use a remote command, go to your app’s Command History page, then:

• Tap your initials > Settings > Command History.
• Tap the Triangle icon to view the error and recommended resolution. 

‒ If no errors are identified, continue to the next step.

• Start the vehicle, let it run for 60 seconds, then turn the vehicle off.
• Retry the remote command.