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How To How to use in-vehicle access to contacts

Difficulty Level: Novice  |  Time Required: 5 Minutes  |  Tools Required: None |  Related Parts, Products, Services or Technology: Bluetooth-compatible smartphone

Through available Bluetooth®,* you have access to the contacts stored in your phone’s contact list when your phone is paired to your vehicle’s infotainment system* or when you are using Phone Integration (Apple CarPlay®* or Android Auto™* compatibility).

Downloading contacts

Pair your phone with the infotainment system via Bluetooth. Bluetooth Pairing Instructions

  • For Apple®* devices, your contact list downloads and synchronizes automatically each time you turn on your vehicle
  • For Android™* devices, you will be asked for permission to access contacts before they can be downloaded

 

Note: To protect user privacy, the contacts information is only available when your phone is connected and selected as the in-use device.

Integrating contacts

Connect your phone with a USB* cable (or pair your phone via Bluetooth to initiate a wireless connection, if your vehicle is capable) and activate wireless phone projection to access — but not download — your phone’s contact list. Ensure your phone has a Bluetooth connection and that your phone’s Bluetooth settings have contact sharing enabled.

If you’re having issues with your contacts syncing, you can re-sync them manually by going to the Contacts menu on your center display and selecting Sync Contacts. You can also restart both your smart phone and vehicle to reset the process.

 

Note:

  • You can access your contacts with voice command in the vehicle if your vehicle and phone are equipped with voice-command features
  • If using Apple CarPlay®, access Apple Siri® voice-command features by pressing the vehicle’s Push to Talk button

For your security, please don’t include personal info such as phone number, address or credit card details.

Related links and resources

Q&As

How do I save a phone contact as a favorite?

The process for saving a favorite contact depends on your vehicle. On some models, you can touch the Star icon behind the phone number in your contacts list. On other models, you can press and hold an empty favorite space in the bar at the top of the screen.

How do I re-sync my contacts?

From your center display, navigate to the Contacts menu. From there you can manually re-sync your contacts.

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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.